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IN-OFFICE DISCOVERY & INVESTIGATION
· Group trust-building and one-one-one interviews
· Completing the past: cynical/negative viewpoints/resolution of disputes/handling
 upsets and disagreements
· Identifying source practice problems
· Systems and accountability analysis with evaluation
· Physical environment evaluation
· Financial and statistical analysis
· Creating your ideal practice – goal and objective setting
· Preparing the team for program expectations and goals
PERSONAL DEVELOPMENT & TEAM MOTIVATION
· Strengthening your purpose and increasing your passion in practice
· Gaining control and eliminating stress
· Attracting and retaining great people
· Creating and implementing staff and patient policies for maximum compliance
· Establishing better communication
· Overcoming stops, barriers, and fears, and self-defeating attitudes
· Handling upsets effectively
· Ethics, Integrity, and living by your word
· Identifying team strengths and weaknesses
· Building your confidence to confront and handle problems completely until
they’re permanently resolved
· Creating a unified team with powerhouse drive to get things done and win for you
PRACTICE DEVELOPMENT
· Business structure and organization
· Positioning and setting yourself apart from other competition in your market
· Eliminating accounts receivable
· Case presentation and closing resulting in 90% + acceptance
· How to achieve exponential versus incremental growth
· Patient education system
· New patient system
· Re-care system
· Hygiene system
· Developing the “nerve center” of your practice for optimal growth: the front desk
· Creating and getting agreement on a standard for care
· Creating the ideal production schedule
· Handling broken and cancelled appointments once and for all
· Management by statistics and agreements
· Entrepreneurial bonus systems that keep staff accountable to each other
and drive practice growth on a daily basis
· How to ensure sustained implementation
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